Returns & Exchanges

At El Rodeo Western Boutique, we want you to be completely satisfied with your purchase. If your boots or apparel don't fit quite right, we offer returns or exchanges within 30 days of delivery for items in their original, unworn condition with tags attached.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print and Pack

Once approved, print your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags are intact.

3

Drop Off Shipment

Drop off your package at any authorized carrier location provided on your shipping label and keep your receipt for tracking purposes.

4

Receive Refund or Exchange

Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing