Frequently Asked Questions
Everything you need to know about shopping at El Rodeo Western Boutique.
How long does shipping take for my western boots and apparel?
Standard shipping typically takes 3-7 business days within the continental US. Custom leather goods or specialty boots may require additional processing time, which will be noted on the product page.
What is your return policy for hats and boots?
We offer a 30-day return policy for unworn items in their original packaging with tags attached. Please note that boots must be returned in their original box and show no signs of wear on the soles.
How do I know I am getting the right size in western wear?
Western sizing can vary by brand. We provide a detailed size chart on every product page. If you are between sizes for boots, we generally recommend sizing down a half size as leather will stretch and mold to your feet over time.
Are your leather products authentic?
Yes, El Rodeo Western Boutique only sources high-quality, authentic leather and exotic skins. We partner with reputable artisans to ensure every piece meets traditional western craftsmanship standards.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and Mexico. International shipping rates and customs duties are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Afterpay for your convenience.